Terms of Service

Promise Health Medical Institute

Effective Date: December 2025

Welcome to Promise Health Medical Institute (“we,” “our,” or “us”). By accessing our website, booking services, or receiving care from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our services.

1. Use of Our Services

Promise Health Medical Institute provides healthcare and wellness-related services. Our website and services are intended for individuals seeking information, scheduling, or care through our practice.

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

2. Medical Disclaimer

Information provided on this website is for informational purposes only and does not replace professional medical advice, diagnosis, or treatment.

Always consult a licensed healthcare provider regarding your medical condition. Use of this website does not establish a provider-patient relationship unless formally initiated through our intake or appointment process.

3. Appointments, Payments, and Cancellations

Appointments may be scheduled online, by phone, or through approved scheduling platforms.

You agree to provide accurate and complete information when booking services.

Payments

Payment is due at the time of service unless otherwise stated. Fees, co-pays, or self-pay rates will be disclosed prior to service.

Cancellations & No-Shows

Missed appointments or late cancellations may be subject to a fee. Specific cancellation policies will be communicated at the time of booking.

4. Telehealth Services (If Applicable)

If telehealth or virtual services are offered:

* You acknowledge the limitations of telehealth services

* You consent to receive care via electronic communication

* You are responsible for ensuring a private and secure environment during sessions

5. SMS Messaging Terms

By providing your phone number and opting in through our website, forms, or other communication channels, you consent to receive SMS messages from Promise Health Medical Institute.

These messages may include:

* Appointment reminders

* Enrollment updates

* Service-related notifications

* Follow-up communications

* Promotional or marketing messages (only if you have opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us at:

Phone: (404) 941-9270

Email: [[email protected]](mailto:[email protected])

Carriers are not liable for delayed or undelivered messages.

Your use of SMS communications is also governed by our Privacy Policy.

6. User Responsibilities

By using our services, you agree to:

* Provide accurate personal and medical information

* Follow treatment recommendations as discussed

* Respect staff, providers, and other patients

* Not misuse or attempt unauthorized access to our systems

You must be at least 18 years old to use our services or provide consent for communications.

7. Privacy & HIPAA Compliance

Your use of our services is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices.

We take reasonable steps to protect your personal and medical information in compliance with applicable laws.

8. Intellectual Property

All content on this website—including text, logos, graphics, forms, and design—is the property of Promise Health Medical Institute and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Promise Health Medical Institute is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

We do not guarantee uninterrupted or error-free access to our website.

10. Termination of Services

We reserve the right to refuse or terminate services at our discretion, including but not limited to:

* Violation of these Terms

* Abusive, threatening, or inappropriate behavior

* Non-payment for services

11. Governing Law

These Terms are governed by and interpreted under the laws of the State of Georgia, without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

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13. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Promise Health Medical Institute

Email: [[email protected]

Phone: (404) 941-9270

Address: 4280 Memorial Drive, Decatur, Georgia 30032, United States