Terms of Service

Promise Health Medical

Effective Date: December 2025

Welcome to Promise Health Medical (“we,” “our,” or “us”). By accessing our website, booking services, or receiving care from Promise Health Medical, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website or services.

1. Use of Our Services

Promise Health Medical provides healthcare and wellness-related services. Our website and services are intended for individuals seeking information, scheduling, or care through our practice.

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

2. Medical Disclaimer

Information provided on our website is for informational purposes only and does not replace professional medical advice, diagnosis, or treatment.

Always consult a licensed healthcare provider regarding your specific medical condition.

Do not disregard medical advice based on content found on our website.

Use of our website does not establish a provider-patient relationship unless explicitly stated and confirmed through an official intake or appointment process.

3. Appointments, Payments & Cancellations

Appointments

Appointments may be scheduled online, by phone, or through approved scheduling platforms.

You are responsible for providing accurate and complete information.

Payments

Payment is due at the time of service unless otherwise stated.

Fees, co-pays, or self-pay rates are disclosed prior to service.

Cancellations & No-Shows

Missed appointments or late cancellations may be subject to a cancellation or no-show fee.

Specific cancellation policies will be provided at the time of booking.

4. Telehealth Services (If Applicable)

If telehealth or virtual services are offered:

You acknowledge the limitations of telehealth services.

You consent to receive care via electronic communication.

You are responsible for ensuring a private, secure environment during virtual sessions.

5. User Responsibilities

By using our services, you agree to:

Provide accurate personal and medical information

Follow treatment recommendations as discussed

Respect staff, providers, and other patients

Not misuse or attempt unauthorized access to our systems

6. Privacy & HIPAA Compliance

Your use of our services is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices. We take reasonable steps to protect your personal and medical information in compliance with applicable laws.

7. Intellectual Property

All content on this website—including text, logos, graphics, forms, and design—is the property of Promise Health Medical and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

Promise Health Medical is not liable for indirect, incidental, or consequential damages arising from use of our website or services.

We do not guarantee uninterrupted or error-free website access.

9. Termination of Services

We reserve the right to refuse or terminate services at our discretion, including but not limited to:

Violation of these Terms

Abusive, threatening, or inappropriate behavior

Non-payment for services

10. Governing Law

These Terms are governed by and interpreted under the laws of the State of Georgia, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

12. Contact Information

If you have questions regarding these Terms of Service, please contact:

Promise Health Medical
Email: [email protected]

Phone: 404-941-9270

Address: 4280 MEMORIAL DR., STE D, Decatur Ga, 30032